ENGINEER, CSS GLOBAL SAAS & APPS DELIVERY, OPERATIONS

Job Description

This posting is to cover a position in operations, as technical analyst:
The position requires working on shifts 365x7x24 and as well to work physically at Oracle office in Madrid (Spain) into a labor framework that involves to follow a hybrid remote way (some days at the office other ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it.
It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business needs can arise.
This position is oriented for people who want to develop his/her professional career at Oracle.
It will be necessary to have knowledge enough (the most the better) about the following aspects:
ITIL concepts in terms of incident management and change management processes.
Knowledge of concepts around events handling. Alerts are received in monitoring consoles (monitoring).
Have agility enough at operational level, to work with several technologies:
OS (Unix/Linux): How to check/perform actions on processes, memory, CPU, scripts execution, health-checks, start/stop components among others.
Oracle DB: Operational knowledge (gather diagnostic data, start/stop, checks)
FMW/APPs: WebLogic and Oracle enterprise manager mainly but also a knowledge other Oracle apps knowledge is something valuable





Optional (but so valuable for candidates):

Own Oracle Certifications for some of the technologies mentioned above.
Past labor experience working in environments and customers using Oracle products.
Career Level - IC2





Responsibilities

This posting is to cover a position in operations, as technical analyst:

The position requires working on shifts 365x7x24 and as well to work physically at Oracle office in Madrid (Spain) into a labor framework that involves to follow a hybrid remote way (some days at the office other ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it.
It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business needs can arise.
This position is oriented for people who want to develop his/her professional career at Oracle.
It will be necessary to have knowledge enough (the most the better) about the following aspects:
ITIL concepts in terms of incident management and change management processes.
Knowledge of concepts around events handling. Alerts are received in monitoring consoles (monitoring).
Have agility enough at operational level, to work with several technologies:
OS (Unix/Linux): How to check/perform actions on processes, memory, CPU, scripts execution, health-checks, start/stop components among others.
Oracle DB: Operational knowledge (gather diagnostic data, start/stop, checks)
FMW/APPs: WebLogic and Oracle enterprise manager mainly but also a knowledge other Oracle apps knowledge is something valuable





Optional (but so valuable for candidates):

Own Oracle Certifications for some of the technologies mentioned above.
Past labor experience working in environments and customers using Oracle products.





Required Skills

Incident Management
Linux
Oracle DB
Weblogic





About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.





Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer We're a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world's first - and only - autonomous database to help organize and secure our customers' data.

Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.

The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.
Analista Orgánico / Técnico