CS SYSTEMS SUPPORT ANALYST
Descripción de la oferta de empleo
Reporting to the Head of Service Design and CS Digital, this is a permanent position based in our Madrid office.
In this role you will understand, and support Ryanair’s Customer Care platforms and you will be involved in several Digital projects aiming to improve the customer experience and support CS activities.
Responsibilities Support CS Digital products including Help Centre, Telephony platform, ChatBot and other AI technologies, Customer Service CRM Manage and execute change requests across multiple systems Support existing applications liaising with internal IT teams and external vendors Handle all basic administrative functions including user account maintenance, company reports, workflows management and other routine tasks Troubleshoot issues and support internal end users Identify opportunities to enhance system functionalities
Detalles de la oferta
- Ryanair
- En toda España
- Sin especificar - Sin especificar
- 08/07/2025
- 23/01/2026
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