CREATIVE ACCOUNT MANAGER FOCUSED ON SOCIAL MEDIA ORGANIC

Hello!
At Rocket Digital we are looking for a Creative Account Manager to create long-term, trusting relationships with our customers and act as a bridge between clients and members of our in-house Creative Team at Rocket Digital.
The role
We are looking for a Creative Account Manager to create long-term, trusting relationships with our customers and act as a bridge between clients and members of our in-house creative team at Rocket Digital. The Account Manager’s role is to oversee a portfolio of assigned customers for our creative department, Studio, helping to develop new business from existing clients and actively seek new sales opportunities.
The day to day responsibilities include daily management with the client, coordinating with external creatives and production teams, and organizing sales presentations. This role will manage deliverables for Paid campaigns, organic posts and Shopify ecommerce stores. Assist in the reception and/or elaboration of the briefing, to the development of the creativity by the agency's teams and the final delivery of the pieces resulting from the campaign. In addition this role will need to coordinate all the teams involved in each project: creatives, designers, programmers, analysts, strategy, production, media team, suppliers and other external collaborators. Reviewing and budgeting and invoicing of projects and invoicing control.
Requirements&qualifications

Native in Spanish, fluent in English, Catalan will be a plus.
Manage client relationship through effective communication: problem solving and responding to requests
Receive client briefs and, when necessary, assist in drafting creative proposals for sales presentations
Present and sell creative work
Create briefs for Paid Campaigns and SMO for specialists
Organize briefs and deliverables for production projects: shot-lists and liaison with external collaborators
Determine briefs for content used in Shopify stores
Improve departmental timing, project delivery and organization
Accounting, contracts, commercial budgets, production
Production, hiring freelancers
Detect business opportunities
Impartial in conflict situations

Plus:

A passion for everything creative.
1-2 years experience as Account Manager, experience in a creative agency
High level of English: attendance to regular meetings with international teams
Knowledge of digital platforms (Meta and Shopify)

About us
At ROCKET DIGITAL we carry out consultancy, data management, selection of channels, measurement of performance and attribution model. These are high value projects that require advanced knowledge. We offer experience and cross-channel technology. We work with full-funnel models, creating 360 degree strategies.
Here you will find a young and ambitious team ready to change the way in which technology can help deliver better digital advertising across the world.
Benefits
Work in an international, dynamic and passionate environment with a company culture focused on learning and development:

Hybrid workday remote-office from MAD or BCN and soon in Italy!
25 vacation days +2 days at your choice
Birthday Day Holiday
KOMBO Canteen discounts
Office in the City Center
Free afternoon on Fridays
July and August seven hour workday fully remote if you want
Special Discount in Gym and Fitness Classes ♂
Special Discount in Medical Insurance
Ticket restaurant, transport and kindergarten with Cobee
Free English/Spanish/Italian classes
Fruit, coffee and tea at the office
Thursday afterwork and monthly breakfast ☕