BUSINESS SYSTEMS ANALYST III

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers.
As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.
Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.
Brightstar has approximately employees.
For more information, please visit www.
rightstarlottery.
om.
Overview   This Senior Business Analyst (BA) works as a core member of the Kentucky team, determining customer requirements and leading the team to provide customer solutions.
This position applies a systematic, disciplined, quantifiable approach to the design, development, implementation, operation, and maintenance of software through requirements management.
This Senior BA leads the team in synthesizing Brightstar, customer, and market requirements to support the assimilation and evolution of Brightstar products and services.
This Senior BA provides guidance to the team throughout the project life cycle.
Responsibilities   •    Provide leadership to business, technology, and project management team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle.
•     Support the implementation of large-scale business systems and processes, and clearly articulate the related technical and data architecture concepts.
•    Present information effectively to customers and respond in a timely accurate manner •    Demonstrate competence with System Development Life Cycle (SDLC), requirements management and other associated methodologies.
•    Anticipate, elicit, analyze, understand, validate, coordinate, document and manage business and functional requirements associated with formalized project lifecycle •    Document use cases.
•    Lead groups in analyzing, designing, and implementing solutions to business requirements.
•    Document, analyze and interpret complex business policies and processes.
•    Identify and manage issues and risks related to requirements and devise strategies to address in a proactive manner.
•    Manage change control for the full project requirement set after approval, so that change requests are logged, tracked, assessed, and implemented in a controlled and traceable manner.
•    Conduct independent research and synthesize findings.
•    Supervise BA activities as required.
•    Lead requirements workshops with project stakeholders.
•    Perform gap analyses, analyze results, determine how to address gaps and verify recommendations with technical team members.
•    Manage the business analysis effort related to the definition, documentation, design, development, and implementation of large or technically complex systems or enhancements and their associated environments.
•    Oversee creation or create project-specific Business Analysis Plan and update as required •    Manage workload to ensure all tasks and assignments are completed accurately and on-time.
•    Manage data via Requirements Management Tool(s) and perform traceability tasks.
•    Act a liaison between NYL customer, NYL PMO team, Brightstar site team and Brightstar software project team(s) and lead triage sessions to gather.
and document a complete requirement set regarding internal and external requests.
•    Oversee creation or create Business Requirements Specification(s) when necessary.
•    Be able to perform in fast paced environment, where multitasking is a must and quick turnaround of documentation is expected.
•    Assume additional responsibilities as required.
•    As the new platform software shifts from customization to configuration, proactively identify and share what KLC requirements are not supported in the baseline products, monitor the product roadmap for new functionality and identify functionality that meets the KLC’s identified business requirements.
•    Co-ordinate resources and facilitate communication between Brightstar and KLC iLottery and retail project team leaders.
•    Advocate for successful outcomes for both KLC and Brightstar by bridging gaps due to geographic, cultural, language and experience differences including educating Brightstar cross functional team members on KLC’s general business operations, requirements, and limitations.
•    Resolve disagreements and misunderstandings which impede the successful implementation of project deliverables.
Qualifications   •    BS or BA and 5-6 years’ experience, or Master’s, and 4+ year's experience, or equivalent •    Must be familiar with MS Office, MS Project and MS Visio.
•    Proficiency with a Requirements Management Tool (i.
., DOORS) is a plus  •    Excellent and effective communication skills with ability to lead customer interactions.
•    Brightstar Software Quality Assurance, Brightstar Software Engineer and/or Brightstar Operations background a plus •    Knowledge of ES applications such as Retailer Services, Player Services, Performance Wizard, Sales Wizard, Retailer Wizard, OLPM GUI and IPS GUI a plus •    Proficiency with JIRA problem tracking tool a plus •    Use Case Development •    Software Requirements Specification •    Proficiency in System Development Lifecycle (SDLC) methodologies, extending to requirements definition, testing and implementation •    Business Process Modeling •    Software Requirements and Methodologies Keys to Success • Building collaborative relationships • Decision making • Drive results • Foster innovation • Personal energy • Self-leadership