BELLBOY (SEASONAL) - KIMPTON AYSLA MALLORCA

What’s the job?.
As Bellboy you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage..
Reports to the Front Office Manager...
Your day-to-day:.
- Greet all guests upon arrival..
- Assist guests with luggage to their rooms promptly when checking in and upon checking out..
- Promote all hotel functions and facilities..
- Inform incoming guests on the following while assisting them to their room.
storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths..
- Once in guest room, provide the guest with the following information.
basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc..
- Remove trash, papers, cans, bottles, cups, etc., in lobby area..
- Assist guest with general information when Front Office is not available..
- Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)..
- Polish and clean bell carts daily..
- Assist guests into automobiles or taxi..
- Prevent entrance of unauthorized or undesirable persons..
- Quickly respond to guest requests in a timely and friendly matter....
What we need from you:.
- Bachelor’s degree in hospitality or related field..
- 2+ years’ experience working in Front Office department..
- Must be fluent in local language and English, additional languages will be highly valuable..
- Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service....
What to expect from us:.
- Competitive salary..
- Discounted international room rates..
- Employee recognition programmes..
- Training programmes and access to IHG’s training tool..
- Meals whilst on duty..
- Uniform and laundry service.
Experiencia.
Se requiere Idiomas.
Inglés – Avanzado Jornada.
Completa Sobre Kimpton Aysla Mallorca.
Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca.
A progressive take on country-club life, where active leisure meets utter relaxation.