ADMISSIONS ADVISOR, GRADUATE PROGRAMS IN MADRID | CAREERS AT MADRID

Overview Admissions Advisor   IE Global Admissions & Enrollment Department - Masters   Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University Admissions - Masters is looking for an Admissions Advisor to join its team!   Become part of a young, dynamic, multicultural team taking innovative programs to a global market.
Reporting to the Director & Associate Admissions Directors, this position manages the admissions process for all Schools Master candidates from around the globe and supports standout candidates through the application process.
This role provides an excellent opportunity to discover the world of admissions at a top university and form part of the IE Admissions team.
Why IE University.
We are one of the world's most international educational institution in the world, with more than 100 nationalities on campus.
As a diverse, multicultural and inclusive institution, our goal is to make an impact on people's lives.
We are looking for a person to join a full-time position based in Madrid - IE Tower.
Responsibilities Your role as an Admissions Advisor will involve.
Provide outstanding customer service to prospective and current students, both in person and on the telephone.
CRM management.
data entry into admissions database, tracking of application documents, enrolment documents, etc.
Primary responsibility for CRM contacts management.
Primary responsibility for telephone and walk-in enquiries.
Pro-active and continuous process improvement to ensure that IE students receive the very best admissions experience.
Schedule meetings and interviews with prospective students and candidates for Director and Associate Director of Admissions.
Prepare admission files for all applicants.
Communicate status of applications and transfer files to appropriate departments.
Follow-up to ensure a timely and efficient admissions process.
Build and maintain excellent relationship with academic program management team to ensure smooth transition from candidate to program experience.
Create reports and assist in the preparation of statistics as requested by the Director and Associate Director of Admission.
Support teammates as necessary to build team-oriented environment and contribute ideas to innovative team atmosphere, to ensure continuous improvement, excellent experience and outstanding reputation of part-time programs team.
Work diligently to build relationships and communicate efficiently with relevant departments and international offices across IE, to ensure evolution of team reputation and profile.
Availability to work one Saturday morning per 8/9 weeks.
Qualifications To thrive in this role, you should possess the following qualifications.
Bachelor´s Degree.
Advanced English and Spanish speaker.
In possession of a valid work permit for Spain.
Highly client focused.
Highly proactive.
Excellent communication skills.
Excellent process management and continuous improvement skills.
Strong team player.
CRM experience preferred.
It's time to bring your best and make your mark.
Now the choice is yours!  If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.