Administrativa

Work with Excel software and specific Pharma-IT applications, Data entry,  Collecting and analyzing data, Interpreting data by means of various methodologies, Evaluating and drafting  reports concerning data findings, establish KPI in order to control the evolvement of Quality system, working  on projects with migration of data and provide assessment for the implementation of new standards by the 
ISO, dealing with queries, ensure that the data is correctly entered in the database, maintain management and follow up of the data, contact and follow up with clients, in charge of the department invoices with SAP

Downloading and processing of telephone invoices for further processing. Preparation of reports for an 
exhaustive follow-up of the correct application of the agreed contracts. Management of telephone inventories
for several multinationals with Citrix and Remedy: resolution of incidents with SLAs and network migrations. 
Bulk emailing and server uploads through SQL Management.

Introduction and execution of purchase and sale invoices through the ICG Management programme. 
Stock control with monthly reports to forecast expenses and contact with suppliers to follow up orders. Mail 
management, revision and production of health documentation and telephone assistance.

Writing and content management. SEO optimization. CSS language.
Image editing with Photoshop.

(Internship) Writing and correcting manuals for e-learning platforms. Administrative tasks. Tester. SEO optimization.