Curso de CISCO Collaboration Account Manager Bootcamp Online

Información
itFormacion On-Line
Online
Curso
Preguntas Frecuentes
Requerimientos

Cisco Sales Essential CSE is recommended
Temario
Objetivos

Describe the capabilities of an advanced Cisco Collaboration Architecture
Discuss and identify the technologies and solutions available within a Cisco Collaborative Architecture.Cisco Unified Communications,Cisco Video Solutions, Cisco Voice and Messaging solutions, Cisco Contact Center.
Provide a tailored unified communications solution based on a customers specific business requirements.


Dirigido a

Cisco Account Managers and Cisco hardware, software, and channel partner sales people who wish to have a detailed understanding of the product and solutions available within the Collaboration Architecture, or those delegates preparing for the Cisco Advanc


Temario

Overview


Introduction
Why Collaboration?
What is covered?
Collaboration Strategies


Traditional vs. Cisco Collaboration
Business Concerns
Collaboration Solutions

Trends and Business Drivers
Cisco Unified Communications Infrastructure
Cisco Communications Campus Infrastructure
Cisco Integrated Services Routers
Cisco Voice Gateways
Cisco Call Processing Portfolio
Cisco Voice Messaging Portfolio
Cisco Unified IP Phone and Endpoints
Cisco Unified Presence
Deployment Scenarios
Cisco Collaboration Architecture Mobile Solutions
Cisco Collaboration Solutions
Cisco Unified Contact Center Solutions
Customer Objections

Decision Drivers for Key Customers
Telecommunications Manager Objections
Desktop Application Manager Objections
Financial Manager Objections
Operations Manager Objections
IT Manager Objections
Human Resources Manager Objections
Marketing Manager Objections
Competition

Strategies to Address Competition
Positioning the Cisco Collaboration Architecture
Building the Business Case

Use Case Scenarios
Key Financial Terms
Business ROI and Cisco Collaboration
Constructing a Successful Financial Analysis
AM Tools
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