TRABAJO SERVICE MANAGEMENT CRM

·vendor management and service externalization experience... ·enterprise service management (itil or equivalent certification)... ·strong understanding of it service...

•vendor management and service externalization experience... •enterprise service management (itil or equivalent certification)... •strong understanding of it service...

Typically reports to the service management delivery manager... the service management delivery specialist has a good understanding of established concepts and procedures...

Role purpose responsible for delivering the best possible service experience for standard service wrap (none service managed) customers... automotive/telematics/insurance...

Your place in the team ensure smooth operation of the service management tooling platforms (it and network), healthy and stable live services by effective toolset...

Experience:4-5+ years of experience in it service management related activities... process description & modellingpreparation of service reports and service mgmt...

The customer service order management specialist is responsible for the processing of customer orders, complaints, credits notes, invoice management and dispute...

Ideally experience on sap crm solutions... take accountability of being the country contact person in all what concerns to service management solutions...

Role purpose responsible for delivering the best possible service experience for customers... drive customer satisfaction whilst delivering the best possible service...

German-speaking customer representative the company:welcome to one of the largest financial service providers in the world... come to lisbon and work for the largest...

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...