TRABAJO SERVICE L2

Your place in the team  member of the it service management team of service manager in relationship to the company’s it service management activities for the...

Join vodafone hungary and build a better tomorrow!  we are looking for a  office it service expert (sccm) for our technology department      #vodafonelife  at vodafone...

Role purpose: business service operations (bso) sits in the commercial operations business unit... you are a strong standout colleague with a focus on delivering...

Provide second level support, assist for remote or direct (on-site) troubleshooting with in close collaboration with the 1l (customer service desk and help desk)...

Led various service improvement projects to increase employee quality of service and reduce it costs... 5+ years in it operations based roles, preferably in l1,...

By providing specialized expertise, troubleshooting skills, and adopting a knowledge-centered service model, this team ensures efficient issue resolution and enhances...

Availability to travelfor a senior analyst role in a soc team, several soft skills are essential for success, both in terms of team dynamics and client interactions:...

Reproduce issues, replicating customer environments as neededdocument issues and contribute to our internal team documentationcollaborate with engineering as needed...

Responsible for transferring tickets to l2 engineers and other necessary respective teams for service request implementation... role purpose is to provide technical...

•    coordinate with l2 and l3 support teams to prioritize and efficiently resolve incidents within agreed-upon service level agreements (slas)...

Daily activities: accept inbound calls/chat/self service tickets according to agreed service level target (slt)... skilled in balancing technical knowledge with...

As part of the service leadership team, the individual is expected to proactively work with other functions to ensure the success of the technical support within...

Identify and establish the most efficient quality processes for new global and cross-functional service lines or for new service offerings...

Diseños y arquitecturas en cloud service providers (principalmente aws & microsoft azure)... experiencia en configuración de protocolos (bgp & ospf) y soporte...

Provide, and maintain ongoing operational procedural documentation for l2...   qualifications   four - six years experience acting in a data center technical role...

Supports overall quality and product management analytics transformation journey tracks comprehensive metrics to evaluate the effectiveness and efficiency of quality...

Collaboration with other projects and specific tasks related to the service... we are looking for an ” a utomation developer & system administrato r ” who will offer...

Experience in setting up new technology/infrastructure to serve a new service portfolio... experience in hands-on delivery of services for end customers, managing...