TRABAJO CUSTOMER SERVICE ANALYST ESPLUGUES DE LLOBREGAT, BARCELONA

We are looking for business analyst to be part of our supply chain – customer service team...     join nestlé’s it hub #beaforceforgood    how we will proceed: ...

Ability of understanding customer requirements and effectively prioritizing activities good organizational and planning skills... fluent in english...

Requirement is for a strong senior business analyst who can support the existing team to investigate, design and build or configure the different solutions...

Position snapshot location: barcelona, spain company: nestlé  stream: it technical & production type of contract: permanent contract type of work: hybrid work language:...

A day in the life …    first level support to customers: monitor common mailbox for customer requests and contribute to the issues resolution and questions related...

Experience in service management principles and execution... we innovate every day through future ready technologies to create opportunities for nestlé to delight...

-    customer data platforms such as segment and treasure data...   -     communications platform as a service (cpaas)  such as twilio or equivalent solutions...

Working experience with jira service management, jira and confluence... evolve and maintain the platform’s knowledge base and service desk... excellent english communication...

•    nice to have:  >    experience working with service now, and atlassian tools (jira, confluence, bitbucket)... •    manage incident management, ensuring a prompt...

•    build and maintain checkout / order management roadmap, prioritize the backlog, specify user stories with the help of a business analyst...

Set up new customers on sbo (sap business one), manage customer order entry and invoice processingprovide general support to general manager, sales team and technicians...

Experience- you have 1 year of experience as payroll skills-you have a customer service/support mindset-you are highly confidential, pro-active, well organized and...

We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas,...