TRABAJO CUSTOMER SOLUTION CENTER TECHNICAL

Business service operations (bso) is the customer facing technical support team who support our vodafone business corporate and government customers...

Demonstrated ability to increase customer satisfaction... building your knowledge of customer success best practice and seeking out innovative ways to drive customer...

Feel free to check our other opportunities  in customer service in barcelona  or send us your cv to be considered for other projects or future opportunities...

Feel free to check our other opportunities in customer service in barcelona or send us your cv to be considered for other projects or future opportunities...

Description: do you get satisfied from helping customers with technical issues? do you have excellent listening and questioning skills? and do you have a problem-solving...

Escalate system or customer issues to internal teams... you’ll anticipate customer issues and address them proactively... as a technical customer support specialist...

Do you get satisfied from helping customers with technical issues? do you have excellent listening and questioning skills? and do you have a problem-solving mentality?...

Escalate system or customer issues to internal teams... you’ll anticipate customer issues and address them proactively... as a technical customer support specialist...

Helpdesk \/ technical support background is required... someone who understands technical troubleshooting (eg: active directory, lan, sound card, routers, etc...

Helpdesk / technical support background is required... someone who understands technical troubleshooting (eg: active directory, lan, sound card, routers, etc...

Cisco)  o    maintain in-depth technical knowledge of core technologies embedded within solution (e... ability to manage solution in lifecycle (moves, changes, e...

Develop strategic customer relationships across customer c-suite and ensure solution sales team prioritise customer relationship mapping & development...

•    excellent communication and collaboration skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical...

Performs responsibilities including portfolio solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations...