TRABAJO SERVICE EXCELLENCE DELIVERY HEAD BARCELONA, BARCELONA

Implement governance frameworks to maintain accountability and transparency in service delivery processes... •vendor management and service externalization experience...

Manage relationships and contracts with vendors involved in the delivery value chain, which may include video, data, and other service providers...

About the role as the head of delivery specializing in sports betting technology, you'll be responsible for leading the delivery of complex projects and initiatives...

Department: global business excellence function: global insights & business excellence (gibex) reports to: head global business excellence location: barcelona in...

Defines service standards and lead the team to consistently meet them... provides training and guidance to the team on how to deliver the service...

Vendor management and service externalization experience... knowledge of the enterprise service management (itsm/itil)... manage vendors, partners, and service providers...

Customer service associate - b2b based in: barcelona (emea) reports to: customer service supervisor position summary: the position resides in the customer service...

Job description for head of restaurants & bars(hoz) in spain,spain... defines service standards and lead the team to consistently meet them...

Anticipate and address guests’ service needs... a place where service comes from the heart, not from a handbook... inform food & beverage service staff of menu specials...

Job description: the dow jones customer service (djcs) mission is to provide great service for our customers and great experiences for our people...

Key responsibilities:strategic project management: lead and manage comprehensive projects involving employees and contractors, ensuring timely and effective delivery...

Timely follow-up of priority orders and delivery appointments... customer service export must follow daily the operational kpi’s to analyze inefficiencies to allow...

Customer service must follow daily the operational kpi’s to analyze inefficiencies to allow us to put in place actions to solve it, always looking for the excellence...