TRABAJO HR CUSTOMER MANAGEMENT SPEAKING

Contributing to the development of customer support processes as our customer base continues to grow... proactively managing relationships with accounts to maintain...

Prior b2b strategic customer success management experience is essential, with saas experience highly desirable... qualifications you will be an experienced customer...

Manage customer demand projects fully or partially and make status reports to the steering committee... track and push the approval of the demands and the solution...

Generate customer invoices for assigned accounts in an accurate and timely manner... ability to read, analyze and understand customer contracts, corporate policies...

Reliable self-starter with excellent attendance and time management skills...   deliver a best-in-class customer experience by managing customer cases through a...

Exceptional customer facing and customer care skills... advanced level of english + native french speaking... customer driven and motivation to work in sales...

To resolve cases within sla targets, using escalation management and problem-solving techniques... to own the day-to-day problem/ incident and data management processes...