TRABAJO AUTOMATION SERVICE ENGINEERS

About this role: the service analytics & productivity arm of gartner is currently seeking talented people to join its automation team in india...

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Buena gestión en situaciones de presión... dematic con sus soluciones de tecnología de manipulación automática mejora los procesos intralogísticos en los almacenes...

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Identify opportunities for automation and optimization to enhance service efficiency and quality... ·vendor management and service externalization experience...

Identify opportunities for automation and optimization to enhance service efficiency and quality... •vendor management and service externalization experience...

Job summary： responsible for being the technical expert within the distributors service team, advisor to distributors technicians, business partners & customers...

Experience working for crm vendors on products for customer service and support; working with crm vendors in a customer service and support role; implementing, using...

-     communications platform as a service (cpaas)  such as twilio or equivalent solutions... “nice to have” experience and technical knowledge on -    marketing...

Main responsibilities:product and service positioning:lead the market positioning of our automation platform, existing automations, or services for automation customers...

Provide leads to service management and outside service sales by leveraging customer purchasing trends on service / suppliers / parts... the incumbent will be responsible...

Request, and give support to, field service engineers... test the product after service... remote diagnostics and service of products initiation of on-site interventions...

Furthermore, you are responsible for lifecycle of automation systems and its infrastructure including leading contractors working on the automation system if needed...

Providing guidance to service product and service offer management in designing new pssgps in line with services architecture... aligning with stakeholders the optimal...

Strong understanding of it service management frameworks (itil, itsm)... experience with automation tools and runbook creation a plus... proven track record of successfully...

You will lead the automation hub team reporting to the director of customer service & business operations development & improvement, delivering and creating awareness...

•    perform proof of concepts on automation solutions... •    develop and maintain automation frameworks on multiple platforms... •    select, design, and develop...

Coordinate with service assurance/inoc teams to ensure efficient site service assurance, including site visits as required before sale...  no matter what your background...