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TRAVEL AGENT WEEKENDS - FRENCH NATIVE

Barcelona - Barcelona

Descripción de la oferta de empleo

Do you want to live a new experience working in one of the coolest Travel agencies that are fighting against this Tourism crisis?It is your main desire to travel and make others travel safely as well?

Weekendesk is the leading online travel agency for fully packaged short breaks across Europe.
Our packages are designed around our customer's interests (gastronomy, relaxation, adventure, etc.) with a focus on destinations 2h from home.

We are currently looking for a Travel Agent for our Customer Service Team in our office in Barcelona.

Your main missions will be:

-Establish a strong relationship with each client that hires our services, through the different channels: telephone, email, social networks.

-Attend to clients and manage their needs, demands, and/or clarifications that may arise:
1.Reservations and assistance on the web.
2.Modifications.
3.Cancellations.
4.Resolution of incidents.
5.Answering to customer queries in order to improve procedures and customer satisfaction.

-Assume the objectives set by the company (sales, quality, productivity) and follow the procedures established.

Requisitos del puesto

What are we looking for?

- Service vocation: achievement orientation, rigor, and team spirit.
- Dynamism, proactive, and resolutive profile.
- Simplicity and communication skills (towards the different teams in the company, the customers, and with our suppliers)
- *Most important: Languages!: bilingual or very fluent French and Spanish.
- Knowledge of English is valued.

Otros datos del puesto

Company perks!
- Monthly bonus
- Ticket restaurant
- Private Health Insurance
- Discount of 20% in Weekendesk scapes
- Team buildings
- Afterworks and seminars!

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Detalles de la oferta

Empresa
Localidad
Dirección
  • 08036 - Comte Urgell, 240, p8-B
Tipo de Contrato
  • Indefinido, media jornada
Salario al año
  • 10000€ - 20000€
Fecha de publicación
  • 14/09/2021
Fecha de expiración
  • 13/12/2021
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