TRABAJO SERVICE MANAGEMENT MÁLAGA, MÁLAGA

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...

Familiarity with incident, change, and problem management processes within an itil framework... engage with support teams, third parties, and business divisions...

This position is onsite in our beautifully renovated facility in malaga and provides service support and resolution of routine problems regarding clients products...

This position is onsite in our beautifully renovated facility in malaga and provides service support and resolution of routine problems regarding client's products...

What you will do in this roleas a customer representative on our team, you will:answer questions and help ecommerce customers by phone and chat with relevant actions...

You will work closely with multiple stakeholders, including third-party service providers, to ensure smooth collaboration and efficient service delivery...

Very strong stakeholder management skills... line management experience would be advantageous... tech-savvy in using management software tools (e...

management reporting including utilization tracking, engagement planning, and training progress... overseeing performance tracking, career advancement, skill development...

Database processing and complaints management... management of information in the support system (registration and follow-up of incidents in crm)...

Having experience/knowledge in following technologies:  java, ldap, saml, multi-factor authentication (mfa), privileged identity management (pim), privileged access management...

Six weeks’ paid leave for every four years of service...   what you will use endpoint malware, detection & response dns security email security ticket/change management...

Technical debt management (10%): proactively tackle technical debt, enhancing the codebase for better performance, scalability, and maintainability...

Effective management of legal activities... strong leadership and people management skills... we do this in an environment that respects all people and ideas, welcoming...

Excel skills will be tested excellent attention to detail pragmatic thinking coupled with a can-do attitude test and learn mentality clear, concise communication...

Monitoring and analysis of service activities... service centers of excellence to support the latter through technology, innovation, agility, sustainability of skills...