Ver oferta completa

IT SUPPORT: GRAPHICAL AND MAC

Málaga - Málaga

Descripción de la oferta de empleo

Job Description – IT Support.
Graphical and Mac Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support department into a true service organisation that provides service excellence to colleagues across the world.
The department You become part of an international team, supporting BESTSELLER’s colleagues around the globe.
We collaborate in a virtual organisation of 60 dedicated employees in the Global Frontline Support working out of 10 countries.
We are passionate about what we do and strive to meet the needs of the business and exceed the users’ expectations in every contact.
Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.
Let us help you grow! We take pride in training our new colleagues intensively.
We offer a through onboarding program to ensure, that both you and your colleagues are happy from day one.
You start out with a buddy, who will assist you getting ready and prepared for your new role.
The position You will have a key position in providing IT support to our regional offices and our more than fashion stores in mainly Europe.
We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.
More specifically your areas of responsibility include.
· Provide remote support mainly for the offices · Ensure that all registration is done according to guidelines (ITIL) · Take active part in knowledge sharing within and outside the global IT Service Desk · Drive user behaviour to increase self-service · Provide advice and guidance on applications and systems · Participate in the continued optimisation of the global IT Service Desk · Act as users’ advocate in IT and follow through on tickets.
Preferred Skills · Fluent in written and spoken English · Other European languages, especially Danish, are an additional advantage · Affinity and flair for IT / technical solutions · Experience troubleshooting and working with Adobe Creative Apps (InDesign, Illustrator, Photoshop, etc.) · Proven Mac OS X experience Beneficial Skills · Hardware and Network troubleshooting · Knowledge of the fashion industry and the retail sector is considered a plus · Experience working in an agile environment Your personality As a person, you thrive in a dynamic and everchanging environment where no two days are ever the same.
You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence.
In addition, you must be able to show understanding and empathy for the users’ situation and guide them through a solution, while setting clear expectations for the user in the process.
You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.
We are a department of 60 employees across 10 different countries, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers.
Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.
We look forward to hearing from you About BESTSELLER IT We are more than 300 people strong with our primary location in Denmark and hubs in Spain and Germany.
We are excited about what we do, but there’s more to us than our tech stack.
We are young at heart and thrive in a flat organisation.
Our teams are agile and empowered with end-to-end responsibility.
We want to be at the forefront of the newest technologies, and we move forward together.
Every day.
If you want to play a significant part in empowering our business, then welcome to BESTSELLER IT.
BESTSELLER IT is part of the worldwide fashion company BESTSELLER.
For more information, please go to www.
bout.
estseller.
om.
Job Type.
Full-time Job Types.
Full-time, Permanent Job Types.
Full-time, Permanent Experience.
Mac Support.
2 years (Required) Language.
English (Required) - Hoy
Ver oferta completa
No me interesa

Detalles de la oferta

Empresa
  • Bestseller
Localidad
Dirección
  • Sin especificar - Sin especificar
Salario
  • Sin especificar
Fecha de publicación
  • 25/09/2020
Fecha de expiración
  • 24/12/2020
IT Infrastructure Support
Bizerba Iberia España S.A.U.

Deberá tener buenas capacidades de comunicación y coordinación con la dirección de digital transformation y el equipo it global de nuestra matriz en alemania...el puesto está orientado a la administración de sistemas y circuitos, principalmente redes y voz por ip...políticas de seguridad......

Postdoc:Phononic and Photonic Nanostructures Group
INSTITUT CATALÀ DE NANOCIÈNCIA I NANOTECNOLOGIA (ICN2)

· support to the relocation expenses...david garcía: *****@***** and or to prof...cat/job-openings/264/postdoctoral-researcher-phononic-and-photonic-nanostructures-group and include the following:· a cover letter...icn2 has about 230 full-time researchers including phd students, postdoctoral researches......

Mobile developer (ios and android)
Ijendu

Integrate testing, error-reporting and analytics into design and implementation...create beautiful app designs and master design techniques and tools...passionate about performance, availability and scalability...deliver high quality, tested and maintainable code...concerned about security and stay on......

Research and Innovation position at the SMARTECH Department
Centre Tecnològic de Telecomunicacions de Catalunya (CTTC)

The rank and salary will be determined according to qualifications and work experience...access to cutting-edge experimental facilities and a competitive salary...ieee transactions and magazines) good knowledge of current technology trends in 5g and beyond such as network slicing, data driven communications......

Research and Innovation position at the SMARTECH Department
Centre Tecnològic de Telecomunicacions de Catalunya (CTTC)

The rank and salary will be determined according to qualifications and work experience...access to cutting-edge experimental facilities and a competitive salary...ieee transactions and magazines) good knowledge of current technology trends in 5g and beyond such as data-driven communications, network......

Business Support Live Agent - Mercado Español
Camaloon

We are a company with a young and versatile team with a clear international focus and it is our mission to inspire our clients to create unforgettable products...would you like to work in a young and fresh environment, where you can learn and develop as well as being part of an international team? camaloon......

Technical Support with Native Level of German
Talent Search People

You will use and maintain software and databases appropriately...you will promote and maintain high-quality technical support standards within the technical support department achieving the agreed service levels...you will solve patient inquiries and complaints...you will join a young, international......

RESEARCH AND DEVELOPMENT PROJECT MANAGER
FUNDACIÓN ICAMCyL

Knowledge and experience in the ‘green deal’...
‐ institutional relationship: support to find partners and to attend events, analysing opportunities for cooperation and support to draft proposals in which icamcyl participates as a partner or as coordinator...
‐ projects implementation: advice for negotiation......

PIPING STRESS AND SUPPORTS ENGINEER MADRID
Vèringer Ingeniería Avanzada S.L.

Knowledge and skills for caesar ii, support modeller, other support design software...fluent in english and spanish...performs and transmits to civil dept sketches and significant design loads for structures, buildings and special stress...performs and transmits to mechanical dept orientation, shape......

Postdoc:NanoBiosensors and Bioanalytical Applications Group
INSTITUT CATALÀ DE NANOCIÈNCIA I NANOTECNOLOGIA (ICN2)

Lumerical, comsol) and of labview and python will be preferred...cat/job-openings/217/postdoctoral-researcher-nanobiosensors-and-bioanalytical-applications-group and include the following:1...good communication and organization skills...· support to the relocation issues...· competences: highly motivated......