Inscribirse a la oferta

GERMAN SPEAKING CUSTOMER SERVICE AGENT

Descripción de la oferta de empleo

Our client is currently recruiting German native speakers to work as Customer Service Agents for an exciting project within the multinational automotive industry.

Overview of the role;

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer.

Responsibilities

  • Answer inbound calls from customers to provide after sales support, schedule appointments, provide commercial information, as well as other services as requested by the company within guidelines/goals established by the client and contact center management
  • Consistently achieve call, email, and chat quality score goals to meet client and customer satisfaction goals.
  • Other duties as assigned.

Requisitos del puesto

Requirements

  • Experience in high quality Customer Service support would be ideal (B2C)
  • Good and professional communication skills
  • Native level of German plus fluent level of English
  • Knowledge of local or Spanish language would be an asset but not required for the job
  • Data updates process
  • Good knowledge on hardware and Software (PC/Peripherals) and on special technologies,
  • Aware of Customer data privacy rules
  • Type of contract; Specific Service Contract (long term)
  • Available to work full time (38hours) Monday to Saturday 8,00am to 8,00pm on shifts (2 Saturdays max. per month from 10,00am -14,00pm)

Inscribirse a la oferta
Ver ofertas relacionadas

Detalles de la oferta

Localidad
  • En toda España
Dirección
  • 28008 - Sin especificar
Tipo de Contrato
  • Indefinido, jornada completa
Salario al año
  • 20000€ - 30000€
Fecha de publicación
  • 01/08/2021
Fecha de expiración
  • 30/10/2021
Denunciar esta oferta

Cómo detectar ofertas falsas
Dutch speaking customer service agent
Spoton connections

Responsibilities provide world class services – customer service deal directly with customers either by telephone or electronically analyzing customer needs, selecting and explaining the best solution to solve problems obtain and evaluate all relevant information to handle product and service inquiries......

Customer Service with native French and basic German
Talent Search People

As a customer service representative your key responsibilities will be: - you will handle customers’ purchasing orders, by using a mix of different technologies and processes, and ensure effective service and administrative support for the assigned customers, following compliancy regulations......

Customer Service Representative with native Dutch OR Danish
SpotOn Connections

Main responsibilities:- receive and handle dutch customer requests by phone, email and chat- function as an ambassador- collection and maintenance of customer data- clarification of customer inquiries regarding service, subscription, payment and technical requirements- work on requests and comments via......

Customer service - native dutch speaker
Gift campaign

We are currently looking for a dutch native speaker to join our customer service team... send shipping information and assure on-time delivery assuring customer satisfaction... prerequisites: native dutch speaker high level of english and/or spanish excellent verbal and written skills previos experience......

German Speaking Inbound Sales Representative
SpotOn Connections

Reach assigned sales target consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience... requisitos del puesto requirements 1-2 years of online sales & customer care experience with a proven record of achieving sales goals in a structured environment......

German Speaking Sales Developer
SpotOn Connections

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across emea......

Customer Service Representative with Native Level of French
Talent search people

If you have experience in customer service and you are a french speaker, we want to meet you! you will work for a multinational company in the leisure-restaurant sector... you have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with salesforce......

Service Assistant
LUXENDO GmbH

The primary objective is to play an effective part in improving the bruker service teams’ efficiency for unrivalled customer support and optimum customer satisfaction... responsabilidadesthe function of the service assistant is to provide administrative and operational support to the daltonics spain......

Customer success manager - Renewable Energy Company
Ezzing solar

Job description:to support our customer growth we are looking for a customer success manager who will beresponsible for developing long-term relationships with our customers... our ideal candidate will also have experience developing b2brelationships across functional areas as well as background in project......