ENGLISH TECHNICAL CUSTOMER SUPPORT ADVISOR (M/F) AI

Barcelona - Barcelona

Descripción de la oferta de empleo

Your responsibilities First Level technical support of the following products: home-range printers, Large format printer, scanners and video-projectors among others, for consumers and business customers: 80% of the contacts Presales support and provide accurate information about the products: 10% of contacts Reseller Support and under warranty services arrangements: 10% of the contacts Multi-channel technical support (phone, email, chat or social media) Our Offer Full time shift: 39 hrs/week, Monday to Friday Real possibility to grow within the company International working environment Requirements English native speaker Knowledge of operating systems, networks and hardware components Preferentially technical background or technical formation and experience in troubleshooting Interest to learn and apply new technologies Ability to operate in high pressure situations Excellent communication skill and listening skills The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
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Detalles de la oferta

Empresa
  • Sin especificar
Fecha de publicación
  • 27/05/2019
Fecha de expiración
  • 13/01/2020