TRABAJO CUSTOMER SUPPORT MANAGER WORK MADRID, MADRID

You will partner with the regional general manager and regional sales teams to capture growth leads throughout the customer journey...   we will ensure that individuals...

About the role: we are looking for a seasoned and hands-on customer support leader to oversee the delivery of a world-class support experience that exceeds customer...

This position is part of the technical support team and reporting to technical customer support manager... maintain customer support logs and internal records in...

customer contact experience, communication and service-oriented... the team: celonis support services team operates a 3-level support model, which includes a dedicated...

Expertise in itil, support tools and processes: serve as a subject matter expert on incident management practices, support tools (e... the work you’ll do: responsibilities:...

¦ work closely with customer support leadership to gather and document detailed requirements for salesforce enhancements... the role: as intern for the customer...

Expertise in support tools and processes is a plus: serve as a subject matter expert on support tools (e... you will also work on projects to improve the support...

To ensure the success and growth in the italian market, the company is looking for a growth customer success manager... real work life balance (flexibility & wfh...

• experience developing operational process and technologies to drive customer experience improvement... as senior customer experience manager, you will be responsible...

Expertise in itil, support tools and processes: serve as a subject matter expert on incident management practices, support tools (e... the work you'll do: responsibilities: ...

Bachelor's degree or equivalent work experience... oversee customer adoption, emphasizing enablement and increased product usage... provide overall customer lifecycle...

• experience/knowledge of customer experience improvement tools: voice of customer (voc) programs and analysis methodologies (customer journeys, customer personas...

This role will support the upskilling and continued education of the csm team, inclusive of individual customer success managers, technical customer success architects...

Candidates must possess a valid eu work permit... develop engagement activities and support to the research community... relevant work experience and education in...

High customer service orientation... ensure that emea customer care teams meet and exceed customer requirements and expectations... works in collaboration with the...

High level of determination and self-confidence, ability to work in groups and contribute to the team's success we back our colleagues and their loved ones with...

Best practice sharing and team support... we back our colleagues and their loved ones with benefits and programs that support their holistic well-being...