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CUSTOMER SERVICE WITH GOOD LEVEL OF DUTCH AND ENGLISH

Barcelona - Barcelona

Descripción de la oferta de empleo

Do you have a high level of English and Dutch? Are you experienced or interested in Customer Service and e-commerce? Would you like to develop your career in a fast-growing e-commerce company with international presence? Then this job is for you!

As a Customer service representative, you will handle most contact with the clients.
In your day to day:
- You will answer emails and calls from the clients
- You will respond to incoming tickets from clients
- You will respond to freight and chargeback claims from the clients
- You will process returns and refunds
- You may call clients to increase sales if possible
- You will report directly to management

Requisitos del puesto

You are the candidate for this job if:
- You have high level of Dutch and English (C1), another european language is a plus
- You have great communication and interpersonal skills, both written and spoken
- You are able to handle a high volume of emails and calls
- You are able to type quickly and have good computer skills
- You feel confident on the phone
- You are commercially oriented
- Any experience with either e-commerce or customer service is preferred
- You can start as soon as possible

Otros datos del puesto

Of course, we offer many benefits:
- An indefinite contract
- A full-time position, with the possibility of working from home 1 day per week
- A competitive salary + bonus
- Medical insurance
- Tickets Restaurant
- Growth possibility in a company that is already expanding

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Detalles de la oferta

Localidad
Dirección
  • 08002 - Sin especificar
Tipo de Contrato
  • Indefinido, jornada completa
Salario
  • 20000€ - 30000€
Fecha de publicación
  • 06/05/2022
Fecha de expiración
  • 16/09/2022
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