TRABAJO CUSTOMER SERVICE TEAM LEAD ALCOBENDAS, MADRID

Impacts customer satisfaction directly by meeting or exceeding customers' expectations in all contacts with the service operations team... supports service manager/tl/fse...

Support service sales team with preparation of complex deals (e... prepare service history reviews, cost analysis and price calculations, etc...

Contamos con una software factory propia para desarrollo y mantenimiento de software y aplicaciones y entre el resto de servicios tech que ofrecemos destacamos...

team spirit & engagement... html what you will do: you will directly lead an internal team and have responsibility for managing our indirect sales channels...

You will further connect with your team through team buildings nationally and internationally... with its diverse workforce, global reach, and commitment to excellent...

Works closely with support and field service engineers to prioritize activities...     contributes to achieving specific global service & support (gss) related...

· prior experience in customer service or a customer facing role is a strong plus... · participate in additional special team or individual projects...

Provision of an outstanding quality of service and meet predefined customer service level agreements (slas)... define a bill of materials for use by sales team)...

team spirit & engagement...  at our company, outstanding individual and cross-functional team performance is rewarded... creative, flexible and innovative team player...

team spirit & engagement... \u00a0at our company, outstanding individual and cross-functional team performance is rewarded... creative, flexible and innovative team...

To achieve success you will need to forge positive relationships within the existing customer base and develop new business opportunities...

Additional information about this hybrid work arrangement will be provided by your interview team... good spoken & written english facile with computer and digital...

Responsabilities support sales for technical documentation: prepare demo requests, maintenance of technical sheets, help in finding and sending the internal relevant...

Responsabilities support sales for technical documentation: prepare demo requests, maintenance of technical sheets, help in finding and sending the internal relevant...

Ability to drive and lead through change...   compliance: oversee external controls over tax reporting, promote a culture of compliance with company policies and...