TRABAJO CUSTOMER SERVICE SUPPORT MANAGER MADRID, MADRID

Estamos ampliando nuestro equipo!debido a nuestra gran expansión, seleccionamos para nuestro mega centro ubicado en el corazón de madrid un sales and customer service...

This is a newly established role that will be responsible for implementing regional customer support initiatives for the hbs service business...

Ensure each functional manager has appropriate capacity to accurately provide the necessary metrics to complete the service decks each month... hybrid workplace...

Experience as head of global customer unit (gcu), customer unit (cu), domain, or large key account... customer responsibility for the global customer unit telefonica...

About the role: we are looking for a seasoned and hands-on customer support leader to oversee the delivery of a world-class support experience that exceeds customer...

customer management, negotiation & influencing skills... skills improving customer experience through long term client relationships... knowledge, skills and experience...

¦ interest/experience in either it service management or customer support ⦁ interest/understanding of itil or support processes in a technology-related environment...

·        demonstrated strong service orientation with attention to detail and follow through necessary as a customer service leader... â·        manages field service...

This position is part of the technical support team and reporting to technical customer support manager... provide excellent and efficient support to beckman coulter’s...

Is in this department, proximity support (dpup), where you are called to be a service delivery manager... collective transport service in some sites...

customer service orientation and experience in process improvementcopc knowledge will be an advantage... the main tasks of this position will be the following:ensure...

Expertise in itil, support tools and processes: serve as a subject matter expert on incident management practices, support tools (e... we strategically and operationally...

Proven track record of successfully optimizing service delivery processes... strong understanding of it service management frameworks (itil, itsm)...

Expertise in support tools and processes is a plus: serve as a subject matter expert on support tools (e... provide guidance, training, and support to team members...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...