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CUSTOMER SERVICE LOGÍSTICA

Corbera - Valencia

Descripción de la oferta de empleo

  • Control de documentación de transporte, albaranes y confirmaciones de entrega, así como etiquetas de transporte para envíos.
  • Seguimiento de envío, incidencias y tránsito de los paquetes para ir modificando el estado de pedido en Prestashop.
  • Gestión y seguimiento de reclamaciones e incidencias por pérdida, rotura o robo de los envíos. Posible reposición o reembolso según el caso.
  • Gestión de email de Support y apoyo general al departamento de Customer Service en temporada alta.

Requisitos del puesto

Ciclo formativo superior en Transporte y Logística o experiencia mínima de 2 años en sector logístico.
Experiencia en atención al cliente en Logística.

Nivel básico de Excel
Nivel conversación en inglés y nivel medio de francés.
Manejo y gestión con empresas de Transporte y Correos España.

Competencias:

  • Habilidades comunicativas, organización, proactividad y resolución.
  • Trabajo en equipo

Programas:

  • Amazon Seller
  • Prestashop

Requisitos Valorables:

  • Posible experiencia en sector alimentación y bebidas o retail
  • Conocimientos de Adobe Editor
  • Se valorarán otros idiomas: (Italiano, Alemán etc)
  • Conocimiento de otros Marketplaces

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Detalles de la oferta

Localidad
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 29/11/2021
Fecha de expiración
  • 27/02/2022
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