TRABAJO CUSTOMER EXPERIENCE MANAGEMENT LO HOSPITALET DE LLOBREGAT, BARCELONA

This role will deliver an enhanced customer experience through customer communication, effective resolution of customer issues and a culture of continuous improvement...

The customer care order management specialist is responsible for the processing of customer orders, complaints, credits notes, invoicemanagement and dispute resolution...

experience in agile methodology... experience with issue tracking, troubleshooting, defect management and version control... proven experience as a technical lead...

Ensure effective management of the cmdb and that the content contained is accurate... experience in integrating it asset management tools with sccm and azure monitor...

Livechat management... previous experience in the field is a plus... track lead management results and report to the business... that you have strong communication...

You are passionate about digital marketing with an aptitude in delivering the best possible customer experience... results driven - willing to reach the extra mile...

·    problem solving mindset with a focus in customer success...     you bring ·    2-5 years experience in an compounding role within the fragrance industry...

You are the person we are looking for if:- you have at least 2 years of experience as a customer relationship manager in a b2b environment...