TRABAJO CONTACT CENTER TRAINING QUALITY

Solid understanding of contact center coordination and organization... generating and improving operative contact center processes, quality standards, training materials...

Participate in training for new hires and assist with role plays... what you’ll be doing: monitor and analyse calls and admin tasks against our quality marking framework...

Solid understanding of contact center coordination and organization... collaborating with external bpo service providers in an outsourcing model, generating and...

Internal training plan... occasional training on critical issues... plan training pills based on the results of the quality survey... you will meet with market managers...

Senior director analyst, contact center as a service technology about the role: we’re looking for a senior research director with expertise in customer contact as...

Job experience: minimum of two years customer service experience, preferably in a contact center environment...   salary range: $ per hour job description the contact...