AGENTES DE ATENCIÓN AL CLIENTE Y EJECUTIVOS/AS DE CUENTAS

Descripción de la oferta de empleo

Customer Service Executive- Portuguese shift (Late Shift) 12 EN TOTAL DISTINTOS IDIOMAS todos barcelona Barcelona, Spain - Booking Customer Service Center (Spain) SL Wait, this bit is extra important: The shift that we will be able to offer you is the Late shift with starting hours between and finishing hours between . The starting date for this role will be in March . The ultimate Customer Service checklist… • Fluency in English and Portuguese • An affinity for offering excellent customer service • Ability to adapt and work well under pressure in a fast-paced environment • Ability to take ownership and solve problems • Positive and resilient attitude • Great teamwork skills Daily Responsibilities: • Liaising between accommodations and customers to resolve issues via phone and email • Supporting your colleagues with peer learning, and being open to feedback from others • Positively participating in company events, and in weekly team meetings • Being open to new projects and tests that we may need your help with • Promoting the Booking culture within your colleagues How we support you: We offer what we call the ‘Booking Deal’ which gives you many benefits when joining our team. • Gross salary of EUR € based on full time working hours (14 payments scheme) • Language bonus (12 payments scheme) • Quarterly Bonus Plan: 6% of your salary based on set targets • Catered lunch • Fully paid training • Work schedule 4 to 6 weeks in advance • International working environment • Convenient office location in Barcelona • 24 holidays per year on full time basis --0-- Sr. Account Manager 2 Barcelona, Spain - Bookings Hispanica S.L. Main Responsibilities: • Manage a team of Account Managers Hotels; • Direct account management for hotels in an appointed region within Spain; • Visit the important hotels; • Responsible for area coverage; • Support Booking BV’s-strategy for hotel availability and supply within Spain; • Promote the Booking BV brand name and its online reservation services to hotels; • Liaison person for hotels to contact when they have questions; • Providing hotels with information by mail and email, including follow-ups; • Follow up on cancellations and evaluations; • Accompany and train hotels on how to use Booking BV’s extranet and rates & availability system; • Support hotels with regards to Booking BV’s system; • Liaise with hotels on allotment, availability and supply; • Organize and coordinate Tourist Trade Fair visits to liaise with hotels; Requirements: • 2-4 years of experience in a comparable management function; • Fluent English and Spanish speaker and writer; • Affinity/experience within e-travel and/or hotel/travel industry; • Pro-active, sense of responsibility, friendly and ability to work independently; • Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail; • Great face-to-face and telephone communication skills; • Team player, motivated and enjoys to work in e-travel and hospitality; • Business focused; • Positive attitude; • University background preferred; • Driver’s license; • Availability to travel 50% of the time; • You already have a work permit to work in Spain. --0-- TÉCNICO EN PREVENCIÓN 1 B. Calificado • Tener calificación: Técnico Superior en Prevención de Riesgos Laborales. • Al menos 5 años de conocimiento y experiencia operativa en salud, seguridad y seguridad física en una gran empresa • Experiencia con comités de empresa. • Habilidades de comunicación para reunir a las personas cuando los problemas deben resolverse, desde el personal hasta el nivel de la junta directiva • El emprendedor, capaz de trabajar de forma independiente, disfruta creando e implementando nuevas iniciativas. • Totalmente cómodo trabajando en inglés, tanto escrito como hablado.Requisitos Requisitos Mínimos: Consultar requisitos particulares de cada posición en el enlace indicado más abajo. Experiencia Mínima: No es necesario Estudios mínimos: Educación Secundaria Obligatoria Situación Académica: Dominio de Informática: Título obtenido:

Detalles de la oferta

Empresa
  • Sin especificar
Tipo de Contrato
  • Indiferente
Fecha de publicación
  • 13/03/2019
Fecha de expiración
  • 11/06/2019