ACCOUNT RECEIVABLE TEAM LEADER
Descripción de la oferta de empleo
million monthly visits and present in 22+ countries around the globe.
TheFork connects restaurants and diners.
Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.
From the restaurantsâ side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues.
TheFork team aims to inspire and enable people to confidently discover, experience and share food.
We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community.
We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.
We are looking for Account Receivable Team Leader passionate about the restaurant industry to join our team based in Barcelona.
Reporting to the Cash Collection Manager, you will guide your team for B2B debit campaigns and cash application for all TheFork markets.
You will support Revenue Operations on requests from internal and external auditors, as well as internal migration to a new ERP.
Â What you will do As an Accounts Receivable Team Leader, you main role will be to manage and improve our cash recovery activities in all the countries where TheFork is present in order to positively impact the cash of the company.
Your team will start their action after the invoices are issued in order to launch debit campaigns.
You will also support Cash Collection team in all incoming payments and B2B client accounting requests.
Your responsibilities will include.
Optimize cash application.
Manage and prioritise efforts to maximize the cash recovery, by efficiently allocating resources and actions within your team.
Manage and monitor the performance of the different forms of payment in your markets (eg.
Direct debit, transfer) Manage relationship with external payment providers to centralize and scale payment efforts within the company.
Manage and develop your team.
Adhoc quality checks to ensure the team performs according to internal guidelines in terms of performance and customer focus.
Build strong team with high morale and engagement by defining tactical incentives and challenges individually, with the help of Cash Collection Manager.
Bi-weekly 1to1 meetings with agents in your team.
Responsible to communicate events/team news to the team.
Support Cash Application operations, if needed in high volume periods.
Manage internal stakeholders.
Provide inputs to the Cash Collection Manager on potential improvements within the department, escalation on feedback and review on team performance and needs.
Prepare monthly reports on the direct debit and cash application status for the company.
Â Who you are English and Spanish fluent.
Bachelor degree, with 2 years in accounting or similar, and first experience in management.
Strong analytical skills and Excel proficiency.
Ability to work under pressure to attain company objectives and Revenue Operations KPIs.
Good communication and negotiation skills (spoken and written).
Dynamic, organized with a methodical approach and high attention to detail.
Team player with strong customer focus.
Experience in ERP and SOX should be a plus.
Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â What can we Offer Competitive fixed salary Ticket Restaurant International working environment Compensation for practicing sports in any gym in Barcelona Interesting discount in private health insuranceÂ Dining and leisure area + terraceÂ Coffee point on each floor with coffee and tea for free Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.) Â #LI-AK1 Â
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