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SERVICE DELIVERY MANAGER

Descripción de la oferta de empleo

At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level.We are looking for a talented Service Delivery Manager to join our team for a multinational leader in the banking sector located in Madrid.📌Key Responsibilities:Responsible for ensuring the smooth and timely delivery of IT services to our customers, according to the agreed service level agreements.Monitor and coordinate the team’s request and incident queues.Coordinate delivery of team’s vulnerability and obsolescence management plans.Ensure that the asset management reporting is consistent and comprehensive.💡Skills:Strong knowledge of IT service delivery methodologies, frameworks, and best practices, such as ITIL, Agile, or DevOps.Excellent communication, interpersonal, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.Strong analytical, problem-solving skills, with the ability to handle complex and ambiguous situations.High attention to detail, quality, and accuracy.Ability to work independently and collaboratively, under pressure and with tight deadlines.Fluent in written and spoken English👉 Job Conditions & Benefits:📜 Permanent contract.📍 Work Mode: Hybrid, with 4 days remote and 1 day in-person in Madrid (flexible).💰 Competitive salary. Flexible payment plan.💻 Remote work assistance.🎓 Professional Development: Access to an annual budget dedicated to advancing your skills through professional certifications.Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities.🚀 Are you ready for your NEXT LEVEL?In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender.
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Detalles de la oferta

Empresa
  • Lognext
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 23/04/2024
Fecha de expiración
  • 22/07/2024
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