SALES & CUSTOMER SERVICE | NORDIC LANGUAGES | FUENGIROLA, MÁLAGA
Descripción de la oferta de empleo
Proficiency in Danish, Swedish, or Norwegian to support our expanding customer base in these languages.
Don't miss this opportunity to become part of a thriving team! Apply now by sending your resume highlighting your relevant experience.
Energy Nordic is an equal-opportunity employer and welcomes diversity in the workplace.
Tasks
Manage large amounts of incoming phone calls and emails
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team targets and call-handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Requirements
Experience in customer service is an advantage
Fluent English is a must – written and verbal
Scandinavian language.
Eager to learn with excellent communication skills
Ability to work in a team in a busy environment
Benefits
We support you with all the necessary training and support, as well as opportunities for growth in other positions within the company.
Spanish type contract.
Detalles de la oferta
- Energy Nordic
- Sin especificar
- 04/10/2023
- 08/06/2024
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