QUALITY ENGINEER II - LOTTERY (LAKELAND, FL)

IGT (NYSE.
GT) is a global leader in gaming.
We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.
Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth.
We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.
IGT has approximately employees.
For more information, please visit  www.
gt.
om.
Summary   This job is NOT hybrid or remote   The Quality Engineer position will work with production staff and subject matter experts in a team environment.
The purpose of this role is to ensure product quality, reduce customer complaints, and drive process improvement.
Responsibilities   Ensure superior customer satisfaction in product quality and delivery Develop improved inspection methods to analyze product quality and make recommendations for change Work together with relevant teams and departments to improve quality Ensure products adhere to company and industry quality standards Brainstorm ideas to create solutions for identified problems Formulate a strategic plan to increase productivity in the business Perform inspections and document findings Implement a working system to ensure conformity and accuracy in the production process Troubleshoot quality control issues Manage raw material qualifications Maintain quality management system (QMS) database Perform continuous research and data analysis tasks in relation to process improvements Create and update the company's quality standards and testing systems to reflect efficiency, reliability and performance Create and update documentation and errors relating to the production process with efforts to find a solution Analyzing data and communicating test results to manufacturing team Identify, assess, and initiate cost reduction opportunities to reduce operational costs Work with manufacturing teams to establish quality specifications and standards for manufacturing processes Lead process improvement projects through the utilization of tools such as DOE, Six Sigma, DMAIC, FMEA, SPC, Root Cause Analysis and Lean Coordinate activities between departments internally and outside visitors externally Maintain contact with varying levels of the organization to gather information and prepare reports Ensure confidentiality of critical information within the leadership team Qualifications   IGT Global Requirements Follow all policies such as Code of Conduct, Confidentiality, Information Security, Environmental Compliance, etc   Education Required Bachelors Degree in engineering   Experience Required 3+ years of dedicated manufacturing or quality engineer experience 5+ years of overall manufacturing experience   Skills Required Microsoft Office Suite - advanced level proficiency in Outlook, Word, Excel and PowerPoint, plus MS Teams Strong skills in time management, project management, communication (written / verbal) and organization Excellent interpersonal skills, dependability, and the ability to communicate with all levels in the organization  Strong attention to detail, a commitment to quality, a high degree of professionalism and strong work ethic Ability to work under minimal supervision under tight time constraints Ability to work independently, but also partner as a team player Six Sigma and Lean experience Knowledge of commonly used concepts, practices, and procedures within quality field Must be able to write ISO procedures and work instructions Strong mathematical, analysis, and project management skills     Preferred Education, Experience or Skills Engineering or Engineering Technology Degree  ISO experience  ISO Auditing experience a plus Printing, manufacturing, or process engineering experience a plus Keys to Success • Building collaborative relationships • Decision making • Drive results • Foster innovation • Personal energy • Self-leadership       #LI-MS2