MANAGING EXECUTIVE CONSUMER BUSINESS UNIT

Role Purpose Vodacom DRC is looking for a dynamic and creative individual who enjoys working in a fast paced and highly competitive environment to join its Executive Management Team (reporting to the Chief Executive Officer) with specific responsibility for Consumer Business Unit (CBU).
The purpose of the role is to create significant value for Vodacom DRC by translating the Vodacom Commercial Strategy and implement the Commercial agenda for Vodacom DRC.
Responsible for the Consumer Business Unit function, the role would lead Brand, Customer Value Management, Pricing, Customer Insight and Analytics, Consumer Segmentation and Proposition, Voice, Data, SMS VAS & Content, International Business & roaming, Terminals, Sales & Distribution, Digital, Strategy and Governance.
Developing long term consumer strategy across all regions to deliver budget & LRP targets, creating guidance on CBU focus areas for budget targets  Ensure delivery of CBU Priorities across Vodacom DRC.
Performance KPIs & Key Responsibilities Revenue and Subs market share, Vodacom DRC revenue targets, Vodacom DRC subscribers’ targets  Commercial costs and efficiency, Contribution margin / P&L, CVM contribution to CBU, Consumer NPS, Priority segment market share, Brand Health.
Analyzing and monitoring consumer business performance vs targets.
Consulting on CVM, Loyalty programs, Business Intelligence modes, Products and Pricing, Terminals and Roaming tariffs.
Represent CBU and act on behalf of Vodacom DRC to Vodacom Group.
Through providing guidance, support and deep analytics on strategies and creating and sharing best practice.
Building people and technical capacity across the CBU in key commercial areas (CVM, Brand, Big Data and Analytics, consumer segments, VAS/Content & Pricing).
Through the agile squads, lead the digital transformation of CBU sales and distribution and operations.
Analyze CBU operations to evaluate performance in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
Direct, plan, and implement policies, objectives, or activities to ensure continuing operations, to maximize returns on investments.
Direct activities of business units with pricing, products and related commercial activities.
Direct and coordinate CBU units to maximize investment and increase efficiency.
Direct human resources activities including resourcing and retention, talent and change management.
Qualifications & Experience University Graduate in an B.
om, economics or business discipline.
Post graduate management qualification (ie; MBA) is essential.
12+years solid experience in  sales/commercial/technical operations functions essential Seasoned business management experience with minimum of 5 years’ experience operating at Executive / Director level in telecommunications or FMCG industry.
Solid track record of applying commercial judgement to achieve effective results.
In-depth knowledge of company business and market developments Extensive knowledge of the Telecom sector.
Combines commercial breadth and technical depth to take a global perspective in the development and interpretation of corporate strategic plans.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Commitment from Vodacom Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded.
We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.
At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.