IT SUPPORT SPECIALIST
Descripción de la oferta de empleo
Join our dynamic team as a Technical Support Specialist, where you'll dive into a diverse array of systems, technologies, and challenges. Ready to be part of an innovative engineering company tackling IT puzzles?
Tasks
User online and offline support in working with corporate hardware and software
Initial diagnostics of hardware and software in case of malfunctions
Restoration of serviceability except in cases of major or difficult repairs
Setting up new computers (laptops and desktops) for users (Windows, macOS)
Setting up office equipment (printers, scanners) and connecting them to the office computer networks
Transfer of faulty equipment for repair and acceptance after repair
Participation in the purchase of necessary equipment (formulation of requirements, acceptance of equipment)
Managing user accounts in information systems
Setting up user access rights to the company's IT resources
Monitoring of equipment operation, computer network operation, user activity
Writing user instructions for working with equipment and software
Requirements
University or college degree or professional training in information technology or similar
At least 1-3 years of experience in a technical role required with a wide range of responsibilities
Proficiency in Microsoft 365 and its installation and administration (Outlook, Excel, Word, PowerPoint, SharePoint, Teams)
Knowledge and management of Microsoft Active directory (users, groups, etc.)
Organization of work with remote users (remote work and support tools, communication)
Working in an environment where you need to constantly prioritize between many tasks
Have a broad technical background and a willingness to expand it
Strong diagnostic skill, analysis and problem-solving skills, initiative
Good verbal and written communication English skills. Spanish is a plus.
As a plus:
Knowledge and ability to configure resources on Amazon Web Services
Experience with Microsoft Dynamics
Configuration and use of virtualization of computing resources
Setting up network equipment including switches, firewalls
Siemens Teamcenter administration, NX administration
If you wish to apply for this job, please upload your CV and a short motivation letter in English. If you have any questions about the job, don’t hesitate to contact us.
Detalles de la oferta
- Destinus
- 19/04/2024
- 18/07/2024
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