IT MANAGEMENT SYSTEMS MANAGER

Your dream job does exist.
Discover it at Vodafone!                                                                   Join our journey as we connect for a better future.
Ready?                                                                                                        We are looking for a IT Management Systems Manager First things first.
Our Brand.
We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries.
With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.
We are proud to export our successful practices abroad, while transferring our global know-how to our country.
We have a global team of more than colleagues taking part in a transformative and an exctiting journey.
Our Spirit, Our Way.
Here are the key behaviours that help us bring our Spirit and Purpose to life.
Earn customer loyalty.
Small things do matter.
Experiment, learn fast.
Just take the chance.
Create the future.
That s possible.
Get it done, together.
It s up to each of us to make it happen.
Here, everyone can feel free to be themselves and express their ideas.
We are proud to have the most flexible #hybrid way of working in Turkey.
Together with your team, you can decide which days to come to the office depending on your work requirements.
Another favorite.
Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy.
spend time working on our personal development or catching up with our team.
We call this #CumaKafas  (Friday mood:)).
And yes we are Agile! The world is constantly changing.
And we cannot afford not to! Our journey began  by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.
Why is this role really critical to us?      Being member IT Management Systems teams to keep systems & services up and running uninterruptedly on a 7/24 hour basis in compliance with the internal procedures (SOX, ISO-) and Vodafone Turkey Strategies     IT ownership & accountability to ensure that necessary actions are taken to prevent occurrence of service usage problems     Planning collaboration with architects, designers, and working closely with Vodafone Group to be in line with group strategies.
How will you spend your time at Vodafone?  Leadership and People Management •    Build, maintain, retain and grow strong team •    Lead the team providing objective setting, mentoring and career development •    Encourage the team to remember and to be a part of the company vision and mission.
Operational Accountabilities •    Ensure  that operation are executed successfully and planned results are obtained based on ITIL processes such as, o    Change Management o    Incident Management o    Defect Management o    Fault Management o    Performance&Capacity Management o    Problem Management o    Budget Management (Opex&Capex) •    Ensure that operational activities are in compliance with ISO and SOX standards.
•    Ensure that department’s KPIs are fulfilled.
•    Works with Sales, Service Desk, Infrastructure, Test, Solution, MSP, Finance, COPS other 3rd parties and vendors to keep systems up and running uninterruptedly on a 7/24 hour basis  •    Control & Approve the access rights of the production systems •    Ensure that BCM plans are successfully planned and executed.
•    Review of Incident root Cause documentation Health & Safety •    Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
•    Ensure that work associated risks are assessed and reduced so far as is reasonably practicable Information Security •    Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,              •    Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,                                   •    Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,                           •    Protect user accounts and associated passwords, and accept accountability for any actions performed via usage of those accounts.
Business Continuity •    Ensure that VFTR  BCM policy /standard,procedures,plans  implemented and works carried out in compliance with   BS  Standard  •    Ensure that BCM  risks are assessed and mitigated  so far as is reasonably practicable in VFTR  Business Continuity Management System (BCMS)  •    Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR You are just the person we ve been looking for, if you have.
Technical / Professional Expertise •    Strong team management experience in telecommunication IT operations •    Knowledge of SOX, ISO and TTK processes/audits •    Strong understanding of ITIL based operation process •    Strong understanding of below concepts o    Event and alarm monitoring operations and development     Zabbix     Appdynamics APM o    Service Management tools operations and Development     Maximo     EasyMAx o    Automation Operation and Development     Robotic Process Automation     Workload Automation     Batch Processing o    Configuration Management and Ent.
Tools Operations      BMC CMDB     GRC Tool o    GSM Networks o    Telecom Authority Flows •    Knowledge of revenue & service assurance processes •    Strong understanding of SDLC.
•    Good command of English Get to know us If you want to know more about us and what we do, then visit our website.
www.
odafone.
om.
r https://www.
odafone.
om.
r/insan-kaynaklari Instagram.
https://www.
nstagram.
om/vodafonekariyer/ Youtube.
https://www.
outube.
om/user/VFTurkiye This role has a #Hybrid working model Wait for it.
Our benefits! We like to keep them flexible.
Vflexy.
Flexible Benefits Program       Hybrid working kit      Ergonomic kit allowance       Digital meal voucher      Flexible transportation allowance.
Employee assistance hotline & counselling      Comprehensive and flexible private health insurance      Discounted price deals for wide range of products & services  Plus, plenty more to enjoy! #LI-Hybrid  Data Privacy By applying for this job, you accept the Vodafone Privacy Policy.
Please visit Privacy Policy web page at https://careers.
odafone.
om/privacy-policy/turkey/  for further details.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.