GERMAN-SPEAKING CUSTOMER ADVISOR IN LISBON
Descripción de la oferta de empleo
You will be responsible to provide friendly and professional customer service in your first language.
About the Company:
This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.
Benefits:
- Competitive salary.
- Performance bonus.
- Health insurance.
- Relocation package including accommodation in a shared flat and flight reimbursement.
- Work in a nice and central office in Lisbon.
- Discounts in local businesses, events and much more!
- International career opportunities.
Ready to take up the challenge? If it sounds like you, apply now and join the first airline to operate net-zero carbon flights!
Requisitos del puesto
Your Profile:
- You are fluent in German and proficient in English.
- You have excellent interpersonal and communication skills.
- You are able to work in rotating shifts.
- You are an EU resident, or you have a valid work permit.
- Experience in GDS tools is nice to have, but not mandatory.
Your Responsibilities:
- Help and support the clients with inquiries, bookings, doubts, upgrades and rescheduling via phone calls, chat and emails.
- Manage customers’ bookings.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Detalles de la oferta
- Indefinido, jornada completa
- 02/05/2023
- 27/05/2024
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