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GERMAN-SPEAKING CUSTOMER ADVISOR AT WACOM

Descripción de la oferta de empleo

German-Speaking Customer Advisor at Wacom - Lisbon 🎨  Dive into the creative world of digital art and technology by joining Wacom in Lisbon as a German-Speaking Customer Advisor. This role is an incredible opportunity for those passionate about providing exceptional customer service in the tech and graphics industry.  🌐 About WacomWacom, a leader in digital pen technology and graphic tablets, has been innovating in the field of digital art since 1983. With a global presence and a commitment to enhancing the harmony between technology and human creativity, Wacom offers a unique platform for tech enthusiasts to engage in a customer-focused environment.  🎯 Your Profile- Fluent in German, with good English communication skills- Experienced in providing customer support via phone and email- Capable of handling product-related queries and assisting with purchases- Skilled in managing returns and exchanges- Proficient in resolving technical issues at a basic level- Committed to solving customer queries in the first interaction- Continuous improvement mindset to report significant and recurring issues to the management team  ❤️ Your Responsibilities- Interact with customers through phone and email- Provide assistance with product-related inquiries and purchase decisions- Handle requests for returns and exchanges- Identify and address technical queries at the first level of support- Aim to resolve all queries in the initial customer call- Continuously improve service quality by reporting significant issues to the management team ✨ Benefits- Intensive training program in products, services, and customer management- Competitive remuneration package- Private health insurance after contract signature- Potential for professional growth in a globally recognized company- The opportunity to work in the vibrant and culturally rich city of Lisbon- Free Language courses- Team building and outdoor activities organized by the employee🏠 Full Relocation package - Accommodation- Airport pick-up- Administrative support for integration in Portugal.- Reimbursement of flight costs.- Once per year you will get a flight ticket to visit your home country Join Wacom in Lisbon and contribute to enhancing the digital art experience for customers around the world. Apply now for a chance to merge your passion for technology with customer service excellence! 🚀
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Detalles de la oferta

Empresa
  • Sin especificar
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 07/05/2024
Fecha de expiración
  • 05/08/2024
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