GENERAL MANAGER (TOURISM) WITH SPANISH AND ENGLISH
Descripción de la oferta de empleo
Our client, present across Europe, is dedicated to providing enriching experiences to their visitors. They are seeking a hands-on General Manager to oversee and manage the daily operations of their Barcelona branch and ensure the seamless functioning of the establishment, while maximizing the brand’s growth, and reporting to the HQ. If you are energetic, creative, a team player, and willing to go the extra mile, we are waiting to meet you!
Tasks
Manage day-to-day operations
Lead, guide, and inspire the team of Barcelona to challenge the status quo, promoting a culture of continuous improvement and excellence across the organization
Develop and maintain a skilled workforce
Uphold high standards of service to ensure exceptional customer experiences
Implement commercial strategies to optimize revenue and enhance overall performance
Ensure the safety and cleanliness of our premises, for a welcoming environment
Take responsibility for P&L and cost optimization
Develop and implement policies and protocols to ensure the safety and security of staff and customers
Draw up, maintain, and check personnel schedules and budgets
Foster positive relationships with stakeholders (suppliers, partners and local authorities), and discuss contracts with providers to maintain the level of quality
Be the point of contact for any permits, applications, and municipal issues
Coordinate logistics, staffing, and resources for events and activities to align with the brand's vision
Requirements
Full professional level of Spanish and English
Any proficiency in Catalan and Dutch will be a plus
+7 years of relevant experience in operations management, with a proven track record of delivery within a fast-paced operations environment
An engaging leader with excellent communication and people skills, with experience in developing high-performing teams
Experience working with cross-border companies, and reporting to an international HQ, is considered a plus
Good awareness and understanding of operating in an international environment, able to delegate tasks, provide feedback, influence, and foster a collaborative and inclusive atmosphere
Self-motivated, diplomatic, with strategic acumen, able to manage complex issues, develop effective solutions and implement initiatives
User of Microsoft package and Project Management tools
Benefits
Permanent contract
Competitive remuneration package
On-site model in a beautiful workplace in the center of Barcelona
Being part of a young, international and dynamic culture
Merchandise discounts
Step 1: Interview with one of our Recruiters to get to know you better
Step 2: Interview with HR
Step 3: Interview with Hiring Managers
Step 4: Final interview
Detalles de la oferta
- Babel Profiles S.L
- 03/05/2024
- 01/08/2024
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