FRENCH) ACCOUNT MANAGER
Descripción de la oferta de empleo
Your main task will be.
Owner of the onboarding of your accounts Maintain accurate client records, keeping track of any updates Act as the first and main point of contact in all matters relating to client concerns, complains and needs via chat, email or phone Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Build and strengthen client relationships to achieve long-term partnerships Be the voice of your clients internally, identify their needs and participate in the creation of new features and business opportunities Collaborate with teams Marketing & Product and Operations to improve internal processes and customer satisfactionLanguagesFrench & english mandatorySpanish will be much appreciatedSkills in other languages as dutch, german, italian and others are a plusSkills & ValuesProactiveCustomer-driven and highly curious about their needsAbility to multitask and juggle several responsibilities simultaneouslyStrong written and verbal communication skillsGood attention to detail and organizational skillsTech-savvyGood excel level is a plusTeam spiritPrevious experiencesProfessional experience as Account Manager/Customer Support Service will be highly appreciatedProven track record of meeting or exceeding quotas and receiving positive customer feedbackProficiency with common customer success and customer relationship management software, such as Intercom and Hubspot
Detalles de la oferta
- BSPORT SOLUTION
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 22/07/2023
- 22/06/2024
• fluency in french or german (b2/c1 level at least)... • willingness to travel regularly... you will: • implement and customise core insurance systems such as guidewire, salesforce, tia or insis... • any of the following: web services (rest/soap), microservices, jms knowledge, spring, or any similar......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
You must be fluent speaker of at least two of languages as english, french, german... other languages such as dutch, flemish, norwegian otros datos del puesto - company car- time flexibility- option to an indefinite contract- company phone... requisitos del puesto languages as english, french, german......
· atender a huéspedes insatisfechos o con problemas de comportamiento en el uso de las instalaciones del establecimiento, en coordinación con general manager... · solucionar las quejas y reclamos del cliente e identificar sus causas, aplicar acciones correctivas y preventivas y promover mejoras, en coordinación......
Habilidades: conocimiento en técnicas de negociación habilidades de presentación manejo de crm capacidad para trabajar bajo presión capacidad para establecer relaciones comerciales conocimiento en análisis de mercado experiencia en ventas conocimiento en gestión de proyectos habilidades de comunicación......
Requisitos del puesto>>>> puedes ser español o latino, pero se requiere experiencia en tu especialidad, motivación solidaria y plena entrega, así como tener vocación colaborativa y ecológica, estar libre de ataduras para incorporarse presencialmente y full time en el equipo... >>>> por otro lado seleccionamos......
Full-time, permanent or relief contract availableemployee assistance programmerelocation package: accommodation & flight allowanceassistance with pps number, bank account candidate requirements: healthcare qualification or experience in healthcareconversational level of english if you are interested......
