CUSTOMER SUPPORT SPECIALIST (DUTCH AND FRENCH SPEAKER)
Descripción de la oferta de empleo
Detalles de la oferta
- Bridgestone Mobility Solutions
- 21/05/2024
- 19/08/2024
Collaborative and inclusive work environment that values creativity and innovation... continuous learning and professional development opportunities... provide exceptional customer support to users of our platform, assisting them with activity bookings, troubleshooting issues, and resolving inquiries......
We focus on customer service, sales, and technical support solutions for clients worldwide... autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude... able to communicate clearly and effectively in written and spoken english... best-in-class people engagement......
We focus on customer service, sales, and technical support solutions for clients worldwide... autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude... able to communicate clearly and effectively in written and spoken english... best-in-class people engagement......
Strong written and oral business communication skills... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for the next steps in the sales process update and maintain prospect and customer data......
Ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about... we are looking for a junior technical customer success specialist to join our customer success team......
Requisitos del puestorequisitos fluent english language education background technical and administration business... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect......
Analytics and reporting: monitor engagement and performance metrics to understand content impact, providing insights and recommendations for future strategies... excellent communication skills, both written and visual, with the ability to adapt tone and style to match the brand and audience......
Your proficiency in building and expanding relationship networks extends both internally and with clients... the work style should be detail-oriented, efficient, reliable, and performance-ready... marked pragmatism and solution-oriented approaches are distinctive features, coupled with the ability to......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
About the skills and tools... • design it solutions and prepare documentation... • eagerness to learn about new technologies and solutions... • fluency in french or german (b2/c1 level at least)... and more depending on the projectrequisitos del puestoabout the requirements... • create unit tests......