CUSTOMER SERVICE SPECIALIST FOR ELECTRIC MOBILITY INNOVATION (FRENCH SPEAKER)
Descripción de la oferta de empleo
Providing high-quality assistance to customers via chats, email and phone Becoming an expert in using ERP systems Managing after-sales inquiries with customers (maintenance, repair) Coordinating cases between Engineering, Operation, and Sales departments Providing feedback for constant optimization of operations and work place (Your opinion matters!) Attracting new clients and forward data to the Sales team Testing new soft- and hardware before market launch Providing training for new employees Skills, qualifications and interests you need to succeed in this role.
A native level of French and proficiency in English (C1) An affinity for the tech industry and technological innovations Interest in the topic of sustainability Being able to familiarize yourself with new topics quickly Being enthusiastic about working as part of a team A solution-drive, flexible mindset A start-up attitude towards work where your contribution matters A focus on providing high-quality service for your customers Previous experience in Customer Service would be a plus What’s in it for you? Employment on a long-term perspective 40h/week in rotating shifts from Monday – Friday (8 AM – 8 PM) Private health insurance after 6 months Very attractive compensation and bonus scheme A relocation package that is designed to help you out Office-based work in a cozy office Unlimited coffee and other beverages Language classes Fitness courses (offered online for the moment) Varied breakfast and lunch options in a brand-new canteen An amazing team with over 20 different cultural backgrounds Informal atmosphere (Suits are for Halloween!) What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Detalles de la oferta
- Sin especificar
- 17/04/2024
- 16/07/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
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