Business development

Leo*** ***** (XX años)
GoDaddy Guide – Sales and Technical Support & Guide Mentor en Teleperformance
University of Barcelona
Barcelona,
Barcelona
|
Experiencia
GoDaddy Guide – Sales and Technical Support & Guide Mentor
Teleperformance
mar 2020 - Actualmente
GoDaddy Guide – Sales and Technical Support
Teleperformance / March 2020 – Present

•	Reached and exceeded KPIs from first month, average revenue 10,000 USD.
•	Mastered knowledge in web development tools, WP, cPanel, VPS and productivity tools and solutions, Microsoft, Digital Marketing Suite, SEO.
•	Mentoring new-starts in sales psychology, sales processes, and technology.

Consultative selling with emphasis on delivering a WOW experience. Building relationships with SME clients, creating opportunities, and closing sales daily. Analyzing online presence and providing strategic recommendations to achieve their business goals.  Technical support to GoDaddy solutions, liaising between departments to ensure a seamless product and customer service.
Marketing & Operations Director
Bluet & Jaituca
abr 2013 - may 2018
•	Increased 18 – 26-year-old demographic by over 400%
•	Augmented current revenue by identifying and organising niche events.
•	Generated new revenue streams of €4000 p/m via online branded products.

Development of marketing strategies (online and traditional) that increased participation and average spend of club/event attendees.  Streamlined costs and strategized growth plan leading to 20% year on year profit increase.  Created a company culture that focused on delivering client satisfaction and employee retention.
Exhibition Sales
GSMA, Mobile World Congress
feb 2012 - mar 2015
•	Exceeded the targets of the GSMA, with 90% contracts signed.
•	Presented opportunities to new events in Dubai and Shanghai to drive sales.

Face to Face contract signing, meeting C-level directors to plan and develop their presence for the following year, organizing meetings with Sales Executives of the GSMA when necessary.  Upselling space and services, overcoming objections of delay by creating urgency and adding value to their bespoke packages.

Annual-Temporary during preparation, setup and Congress
Sales Development Representative
EIMS
abr 2011 - nov 2012
•	Exceeded KPIs, achieving 130% targets.
•	Contributed to SME client development calls, developing channel partnerships and shared marketing campaigns.
•	Pioneered US Market contracts leading to establishment of new base in Miami.

Client acquisition, hunting B2B opportunities for Big Tech, (Dell, VMWare and SAP), building sales pipeline through outbound cold calling, 80 calls, 10 meaningful conversations, producing a minimum of 3 qualified (SPINABT) leads per day.  Reporting to the field sales team in comprehensive structured reports and weekly contact calls.
Head of Sales & Operations
Magnetic Marketing
abr 2005 - mar 2009
•	Liaised with lawyers and platform suppliers to create company infrastructure.
•	Personally brought in 500,000 USD of funds for self-managed investors.
•	From 0 to 12 million dollars under management in first year
•	Grew company to 16 employees, introducing 20+ clients per week to FX platforms.

Created infrastructure (with my assistant) of start-up sales and marketing company focusing on the delivery of online forex trading platforms.  Recruited, trained, and led a team of 8 sales representatives warm-calling investors who expressed to trade currencies and commodities. 
Sales and Client Services Director
Floral World
mar 2001 - ene 2005
•	120 new contracts and Increased annual turnover by £679K in first year.
•	Established “Events Arm” producing turnover of £500K per annum.
•	Increased client base to 239 and annual turnover of £1.8 million by 2005.
•	Negotiated sale of company for £2.7 million.

Developed contract florist and importer in London, expanding their existing client base by negotiating companywide contract with Pizza Express and gaining new clients via social networking.  Reduced churn by implementing a structured client services programme.
Formación
Diploma Spanish Studies
University of Barcelona
sep 2018 - may 2019
Insight into the Spanish Language and culture, including:

— Spanish Language CEFR C1
— Catalonia: Language, Culture and Society - CEFR A1-2
— Comprehension and Writing in Spanish
— Spanish for Economics and Business
— Spain’s Economy Highlights
— Spanish Politics
— Contemporary Spain: Geography, Society and Institutions
— Spain and Europe: Origins and Evolution
— Art in Spain: From the Mezquita of Cordoba and the Cathedral of Santiago de Compostela to Gaudí, Picasso and Dalí

The diploma comprises of 1 language level + 4 modules.  I undertook 8 modules and received an aerage of 9.5
Master of Theology
University of St Andrews
oct 1995 - may 1999
Academic study of the Judeo-Chruistin traditions, history and culture.

— Old Testament Theology
— Hebrew
— New Testament Theology
— New Testament Greek
— Church History
— Practical Theology
— Philosophy of Religion
Idiomas
English - Native mother tongue
Castellano - C1
French - B1/B2
Catalan - A2/B1
Otros datos
PROFILE
I expect to be an integral part of the company I serve, bringing 20 years of experience in sales and client management, I can be relied upon to support & build for the future.  I consistently hunt out new opportunities and win new clients. Outgoing, enterprising & imaginative: dedicated to excellence and exceeding expectations.
Sales & Marketing
Hunter by nature, I create opportunities and provide future-proof solutions. Curious, communicative & committed: I am a strong & engaging public speaker, asking incisive questions, and actively listening to responses. I work on the principle that the sales process is like a conversation with an old friend, not being afraid of questions and reservations, but eager to make the right decision together.
Technology
I interactively present SaaS and hardware technology to divergent groups, overcoming resistance to adoption by focusing on how the application of new innovations will help grow their business.  I give simple explanations, with detailed instructions to empower both new and experienced users.
Leadership & Facilitation
I am bold, inspirational & proactive: solution led, constructively responsive and confident in myself.  I use the synergy of observation, empathy, and reflection to set & demonstrate a strong example and attain goals, motivating others to do the same.
Soft Skills
Sales & Negotiation
Communications
Public Speaking & Presentation
Collaboration 
Team Building
Solution Led
Active Listening
Empathy
Analytical 
Constructively Critical
Conflict Arbitration
Company Culture Building
Technology
MS Office Suite
iWork
Sales Funnel & CRM
Online Presence Development
Social Media Marketing
SEO
Advanced Technical Support
Web Development Platforms
DNS Management